Important Information

BUYER’S PREMIUM

A Buyer's Premium of 28.8% (inclusive of VAT) will be added to the hammer price of each lot.

 

LIVE BIDDING

Live online bidding is available via Rowley’s website. Please note there is an additional surcharge of 3% + VAT for this service.  Online bidding is also available via thesaleroom.com (an additional surcharge of 5% + VAT applies).

 

CONDITION REPORTS

As always, we will be very happy to respond to requests for a condition report or additional images for any lot. Please contact us in the usual way either by telephone, on 01353 653020, or by email mail@rowleyfineart.com.  We have uploaded additional images for the majority of lots and will also upload any further requested images to our website on a regular basis. 

We ask that requests for condition reports are made before 4.00pm the day prior to the auction.  We cannot guarantee a response if requests are made after this time. 

 

ABSENTEE BID/TELEPHONE BIDS

Please contact Rowley's directly if you wish to leave an absentee bid or request a telephone bid. Requests for telephone bids are subject to the availability of lines and are booked on a first-come-first-served basis. 

 

SELLING RATE

Our auctioneer sells at approximately 120-150 lots per hour.  Buyers are advised to contact us to check the selling rate on the day of sale in case the auctioneer is ahead of schedule.

 

PAYMENT

We request that payment is received within 48 hours of the sale. 

 

CLEARANCE OF LOTS

We request that lots should be collected within 7 days of the auction from our Ely premises.  If you are unable to collect within 7 days please refer to the list of carriers below who will be able to arrange packing and shipping for you.  In the event that items are not collected within 7 days then they may be removed to offsite storage and a storage charge will be incurred.  We would very much appreciate you contact us either by email or telephone to notify us of your intended collection date/time.  Our office hours for collections are Monday to Friday 9am - 5pm (we do not close for lunch). We are closed on all bank holidays.  

CHRISTMAS CLOSURE NOTICE: 

Our office will be closed on Thursday 12 December from 12 noon onwards for our staff Christmas lunch.

CHRISTMAS HOLIDAY CLOSURE: we are closing at 5pm on Friday 20 December and will re-open at 9am on Thursday 2 January 2025.

 

COLLECTION BY AGENTS

We must receive written authority directly from the purchaser prior to goods being released.  The third party will also require proof of identity.

 

POSTAGE AND PACKAGING

On request, we can arrange postage and packing of small, non-fragile items via Royal Mail Special Delivery.  Rowley’s charge a minimum of £19 + VAT for postage and packaging.  We aim to respond to postage requests as quickly as possible but please note during busy periods such requests may take up to a week to process.   The Post Office have a list of items that are prohibited and restricted and certain items which CANNOT be insured.   Rowley’s are not professional packers but do our utmost to pack items to ensure safe arrival.  Insurance is provided by the carrier ie Royal Mail in accordance with their terms and conditions.   

Purchasers through the-saleroom.com will receive a shipping quote from their partner, Auction Logistics from Mailboxes Etc (MBE), after the auction ended.  If you decide to accept and agree to the quote then use the opt-in link contained within their email.  These items are usually collected from Rowley’s 5-10 days after the sale providing the purchaser’s invoice has been settled. 

We highly recommend successful purchasers use the services of a reputable professional carrier for packing who will provide prompt quotations and collection from Rowley’s. We recommend:

  

JENTEL PACKING (Specialist in Fine Arts, Antiques, Valuables, Collectables and Fragile items –  Worldwide)

25 Orion Court, Cranes Farm Road, Basildon, Essex SS14 3DB 

Email: enquiries@jentelpacking.co.uk   

Telephone: + 44 (0) 1268 776777

 www.jentelpacking.co.uk

 

MAIL BOXES ETC (Antiques, Fine Art and Collectables - Worldwide)

23 King Street, Cambridge CB1 1AH

Email: info@mbecambridge.com

Telephone: +44 (0) 1223 361601

www.mbe.co.uk/cambridge/auction

 

ALBAN SHIPPING (All items – Worldwide)

Unit 4, Premier Business Park, Dencora Way, Luton, Bedfordshire LU3 3HP

Telephone + 44 (0) 1582 493099

www.albanshipping.co.uk

 

LOCAL CARRIERS

For local carriers please contact us for details.