Important Information

BUYER’S PREMIUM

A Buyer's Premium of 28.8% (inclusive of VAT) will be added to the hammer price of each lot.

  

ONLINE BIDDING FEE

Online bidding is available via Rowley's website (www.rowleyfineart.com) and via thesaleroom.com.  Please note there is an additional surcharge of 3% + VAT for this service.   

 

CONDITION REPORTS

As always, we will be very happy to respond to requests for a condition report or additional images for any lot.  Please contact us in the usual way either by telephone, on 01353 653020, or by email mail@rowleyfineart.com.  We ask that condition report requests are made before 3.00pm on Friday 13th December.  We are unable to respond to requests made after this time.

 

 

PAYMENT

We request that payment is received within 48 hours of the sale.  For auctions ending on a Sunday, you will receive an invoice via email on Monday.

 

 

CLEARANCE OF LOTS

We request that lots should be collected within 7 days of the auction from our Ely premises.  If you are unable to collect within 7 days please refer to the list of carriers below who will be able to arrange packing and shipping for you.   

 

CHRISTMAS CLOSURE NOTICE: 

Our office will be closed on Thursday 12 December from 12 noon onwards for our staff Christmas lunch.

CHRISTMAS HOLIDAY CLOSURE: we are closing at 5pm on Friday 20 December and will re-open at 9am on Thursday 2 January 2025.

 

 

COLLECTION BY AGENTS

We must receive written authority directly from the purchaser prior to goods being released.  The third party will also require proof of identity.

 

 

POSTAGE AND PACKAGING

On request, we can arrange postage and packing of small, non-fragile items via Royal Mail Special Delivery.  Rowley’s charge a minimum of £19 + VAT for postage and packaging.  We aim to respond to postage requests as quickly as possible but please note during busy periods such requests may take up to a week to process.   The Post Office have a list of items that are prohibited and restricted and certain items which CANNOT be insured.   Rowley’s are not professional packers but do our utmost to pack items to ensure safe arrival.  Insurance is provided by the carrier ie Royal Mail in accordance with their terms and conditions.   

Purchasers through the-saleroom.com will receive a shipping quote from their partner, Auction Logistics from Mailboxes Etc (MBE), after the auction ended.  If you decide to accept and agree to the quote then use the opt-in link contained within their email.  These items are usually collected from Rowley’s 5-10 days after the sale providing the purchaser’s invoice has been settled. 

We highly recommend successful purchasers use the services of a reputable professional carrier for packing who will provide prompt quotations and collection from Rowley’s. We recommend:

  

JENTEL PACKING

25 Orion Court, Cranes Farm Road, Basildon, Essex SS14 3DB 

Email: enquiries@jentelpacking.co.uk   

Telephone: + 44 (0) 1268 776777

www.jentelpacking.co.uk

 

MAIL BOXES ETC

23 King Street, Cambridge CB1 1AH

Email: info@mbecambridge.com

Telephone: +44 (0) 1223 361601

www.mbe.co.uk/cambridge/auction

 

ALBAN SHIPPING

Unit 4, Premier Business Park, Dencora Way, Luton, Bedfordshire LU3 3HP

Telephone + 44 (0) 1582 493099

www.albanshipping.co.uk

 

LOCAL CARRIERS

For local carriers please contact us for details.