Important Information

BUYER’S PREMIUM

A Buyer's Premium of 27% (inclusive of VAT) will be added to the hammer price of each lot.

 

LIVE BIDDING

Live online bidding is available via Rowley’s website. Please note there is an additional surcharge of 3% + VAT for this service.  Online bidding is also available via thesaleroom.com (an additional surcharge of 5% + VAT applies).

 

ABSENTEE BID/TELEPHONE BIDS

Please contact Rowley's directly if you are unable to attend the sale or bid online and wish to leave an absentee bid or request a telephone bid.  Requests for telephone bids is subject to the availability of lines and are booked on a first-come-first-served basis. 

 

SELLING RATE

Our auctioneer sells at approximately 120-150 lots per hour.  Buyers are advised to contact us to check the selling rate on the day of sale in case the auctioneer is ahead of schedule.

 

PAYMENT

We request that payment is received within 48 hours of the sale. 

 

CLEARANCE OF LOTS

We request that all lots should be collected within 7 days of the auction from our Ely premises.  If you are unable to collect within 7 days please refer to the list of carriers below who will be able to arrange packing and shipping for you.   Items not collected within 7 days will be removed to offsite storage and a storage charge will be incurred.  Items held in storage offsite can only be collected providing 3 days notice is given to Rowley's.  Items will not be released until payment of all charges have been paid.

 

COLLECTION BY AGENTS

We must receive written authority directly from the purchaser prior to goods being released.  The third party will also require proof of identity.

 

POSTAGE AND PACKAGING

On request, we can arrange postage and packing of small, non-fragile items via Royal Mail Special Delivery (standard compensation up to £500).  Additional compensation up to £2,500 is available.  Rowley’s charge £10 for packaging plus the postage fee + VAT.  We aim to respond to postage requests as quickly as possible but please note during busy periods such requests may take up to a week to process.   The Post Office have a list of items that are prohibited and restricted and certain items which CANNOT be insured.   Rowley’s are not professional packers but do our utmost to pack items to ensure safe arrival.  Insurance is provided by the carrier ie Royal Mail in accordance with their terms and conditions, Rowley’s will not be held responsible for  making any claim.   

 

Purchasers through the-saleroom.com can obtain postage and shipping quotes through the-saleroom.com prior to each sale.  These items are usually collected from Rowley’s 5 days after the sale providing the purchaser’s invoice has been settled. 

 

We highly recommend successful purchasers use the services of a reputable professional carrier for packing who will provide prompt quotations and collection from Rowley’s. We recommend:

  

JENTEL PACKING (Specialist in Fine Arts, Antiques, Valuables, Collectables and Fragile items –  Worldwide)

25 Orion Court, Cranes Farm Road, Basildon, Essex SS14 3DB 

Email: enquiries@jentelpacking.co.uk   

Telephone: + 44 (0) 1268 776777

 www.jentelpacking.co.uk

 

MAL BOXES ETC (Antiques, Fine Art and Collectables - Worldwide)

23 King Street, Cambridge CB1 1AH

Email: info@mbecambridge.com

Telephone: +44 (0) 1223 361601

www.mbe.co.uk/cambridge/auction

 

ALBAN SHIPPING (All items – Worldwide)

Unit 4, Premier Business Park, Dencora Way, Luton, Bedfordshire LU3 3HP

Telephone + 44 (0) 1582 493099

www.albanshipping.co.uk

 

LOCAL CARRIERS

For local carriers please contact us for details.